2000

Creative Solutions for the
Efficient ED

March 9-11  Orlando, Florida

Syllabus Material

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Not all speakers provided material to be placed on the web.  Please respect the work that went into these presentations and use the information for personal educational purposes only.

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Thursday, March 9^th

Patient Flow

Creating Momentum through CQI and Data Management - Objectives/Outline  Presentation   Additional Graphical Information- Jeanne McGrayne

Medteams: A Method of Improving Patient Care - Shawna Perry, MD

Express Admission Units: Keeping ED Beds Available -Norm Schneiderman, MD, FACEP

Creative ED Staffing Model: Physician-Nurse Teams - Objectives  Presentation - Darin Pangalangan, MD, FACEP

Breakout Sessions

Breakout A: Best Practices in Patient Flow Management - William Colgate, MD, FACEP; Trish Carlson, RN, BS, CEN; Jeanne McGrayne

Breakout B: Turnaround Time Issues - Nabil El Sanadi, MD, MBA, FACEP

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Friday, March 10^th

Patient Satisfaction and Data Management

Customer Satisfaction Survey Panel

Moderator:     Thom Mayer, MD, FACEP, FAAP

Panel:    Robert Wears, MD, FACEP; Jerry Seibert , MA; Irwin Press, Ph.D; Alex Antalis, MD, FACEP

Patient and Family Customer Service Techniques - Thom Mayer, MD, FACEP, FAAP

 

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Saturday, March 11^th

Profitability/Cost Efficiency

Balanced Budget Act and APC’s: How These Will Affect You - Todd Husty, DO, FACEP

Physician Profiling Advances - Objectives - Presentation- W. Richard Bukata, MD, FACEP & Karen Marsh, RN, MSN