Benchmarks 2001:

Creative Solutions for the Efficient ED

Syllabus Material

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March 1-3, 2001 *  The Rosen Centre, Orlando, FL

Thursday, March 1^st

Process Redesign - Daniel G. Murphy, MD, FACEP

ED Performance Benchmarks for 2001 - Jean McGrayne, RN, MSN

Error Reduction in the ED - Robert Wears, MD, MS, FACEP

Medteams: What Next? - Shawna Perry, MD

APC Update: Impact on Emergency Departments - Karen Marsh, MSN

Practitioner Profiling - Richard Bukata, MD

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Friday, March 2^nd

BREAKOUT SESSIONS

Documentation Update/Improving Your Billing - John Stimler, DO, FACEP

The ED Nursing Shortage: Enhancing and Improving Retention - Trish Carlson, RN, BS, CEN

Innovations in ED Triage - Ralph Baines, RN

Maintaining Positive Customer Satisfaction in an Overcrowded ED - Thom Mayer, MD, FACEP

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Saturday, March 3^rd

EMS Bed Identification and Allocation - Chris Felton, MD, FACEP

Bed Utilization and Efficiency - Timothy Bullard, MD, MBA, FACEP; Charmayne Fredrick, RN, MSN, MBA