Ed
Benchmarks and Best Practices - Jeanne McGrayne, RN, MSN
ED Access, patient flow and resource utilization who has the
best systems? How can you benchmark these systems? Join Jeanne McGrayne as
she highlights her choices for ED best practices and benchmarking from
across our great nation.
Negotiating
for Success - Thom Mayer, MD, FACEP, FAAP
What does it take to be a successful negotiator? Join Dr.
Mayer as he explores the principles and practices for successful
negotiation. Learn the critical role of preparation, journey past NO and
move to bargaining advantage. Dare to learn the art of successful
negotiation.
Patient
Safety in the ED: The Next Steps - Robert Wears, MD,
MS, FACEP
This session will move beyond general discussions of human
error in the ED setting to concentrate on methods for improving safety in
the ED. The session will include methods for obtaining information about
critical incidents and near misses, introduce concepts from human factors
engineering important to patient safety, and suggest both a framework and a
manner for their investigation.
Designing Incentives for Emergency Department Staff - Thom
Mayer, MD, FACEP, FAAP
Incentivizing in the ED? Can it really work? Can corporate
strategies and incentive schemes work in the ED. What are the principles of
motivating employees and rewarding champions? Join Dr. Mayer as he explores
the intriguing concepts of motivating and incentivizing ED personnel.
The
Expanding Web of EMTALA - W. Ann Maggiore, JD, EMT-P
When does "come
to the hospital" mean you do not really have to be there? In EMTALA! This presentation will give
participants a working knowledge of the legal terminology in EMTALA, and demonstrate how to apply
the basic principles of the law to emergency department practice.
ED Information Management System Challenges: A Case Study
Steven J. Davidson, MD, MBA
Barbara Sommer, RN, MA, CEN
You've begun
planning for your new ED and want to include management information system upgrades that could help improve
patient placement and ED bed assignment while balancing staff workload. But what works and
how do you get the staff to buy in? Using a case study approach this presentation will focus
on how you can work effectively with hospital MIS on implementation while engaging the ED
staff in transition from the "old ways" to a new more patient and staff friendly process.
"Information is power, but communication is key."
Emergency Observation Medicine: What Is It, How Do You Do It and Do You Get
Paid?
Michael A Ross, MD, FACEP
So you want to
open an observation unit. Or perhaps you have one that isn't operating effectively. Don't reinvent the
wheel. Learn from Dr. Ross who has taken the basic service concept and refined it to a new level
of care. When done well, patients, administrators and payers love it. You can too. This
session will address how to set up a successful observation unit and how to get administrators,
payers and physicians to buy in.
Optimizing ED Operations: A Financially Driven Strategy - W.
Richard Bukata, MD,
Utilizing
hospital-derived financial and clinical data, Dr. Bukata will present a
process to optimize ED operations through
improved staffing, streamlined patient flow, facilitated charting, physician and ED profiling,
centralized charge and data capture and chart scanning strategies. Optimizing Emergency
Department Operational Strategies.
Are You Making APCs Work for You? - Karen Marsh, RN MSN
Since the
inception of APCs in August 2000, many changes have evolved that offer opportunities for emergency
departments to prosper. This session will track the course the Outpatient Prospective Payment System
has taken over the past 18 months. A review of processes utilized in 2001 will be
highlighted to profile best case practices. Key benchmarks will be evaluated as measurement
criteria to enhance department revenue. The key changes for 2002 will be discussed with
an emphasis on making the best of these challenging rules for the immediate future.
The Power of Instant Data - Craig Feied, MD, FACEP, FAAEM
Would you like to
be able to capture 5, 000 data points per patient in your busy ED without having to do the data entry? Imagine
how access to this kind of information could impact your ED operationally and clinically. Join
Dr. Feied as he profiles a unique data collection system, that makes terabytes of data
instantly accessible to every member of the ED staff, clinical, administrative, and financial.
Reducing Turnaround Times in the ED: A Comprehensive Approach
David Siegel, MD, JD, FACEP, FACP
